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Testimonials

Hear what people have to say about Minster Management.

Realtor Portrait 1

Johnathan J. Kam
REALTOR®, CRS, SRES
RB-23369
Coldwell Banker Realty

"Jeff and his team are a pleasure to work with and offer unmatched service with a focus on transparency. I will continue to refer Jeff to family, friends, clients, and colleagues because he operates in the best interest of the client."

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Shari M. Hooks
REALTOR ASSOCIATE
RS-64966
Coldwell Banker Realty

"I've noticed that Jeff's effective communication instills confidence and calm in homeowners, which is what my clients really want."

Reviews from Google

Jeff is extremely professional, detail oriented, very responsive, friendly, patient, and goes above and beyond. He made my life a whole lot easier by taking care of my property while I was across the world. He is very trustworthy, honest, and loyal and answered any and all questions I had promptly. I have nothing but positive feedback for Jeff and I highly recommend his services to any one. If given the opportunity I will certainly call him again. Thank you very much Jeff!

Gil H.

2021

Having heard of the challenges of moving to Hawaii from the mainland, I found my stay at one of his managed properties, using Jeff's app on my phone and desktop to be a time saver of convenience and clarity. Taking photos for maintenance requests and using messaging with recurring rent payments made life simple, especially for stay-at-home restrictions. I was pleased to see how tech savvy Jeff is having moved from San Francisco.

Doug Griggs

Feb 2022

Jeff has managed our property for two years and we're so happy that we were introduced to him. His knowledge of the market is thorough, his responses timely and detailed, and communication easy. We're fully confident that he cares for our place as if it were his own and that gives us great comfort and peace of mind. If you're looking for a property manager that you can absolutely trust, look no further.

Ashley Bell

Jan 2022

Jeff Minster has a very upgraded process for his clients. All his communications are done through an app and it is easy and flawless. Jeff is extremely responsive and goes above and beyond for his clients. I wish all of our experiences with rentals were like the one we had with Jeff.

Perky Perkins

2021

Jeff Minster has been very responsive in dealing with issues that arise with my rental property. I value his expertise and highly recommend his property management skills.

John Marshall

2021

Excellent experience with Jeff at Minster Management. I had a very short amount of time to find a rental and had a lot of frustrating experiences with the often-chaotic Honolulu market. Jeff was quick to respond to inquiries, scheduled showings on terms that worked for me, and got me set up with a great place in short time - and at a good price. Highly recommended and would do business with him again.

Jeff has been amazing to work with throughout my whole apartment rental process; he has been responsive, professional, and kind!

The application, lease paperwork and resident portal has been seamlessly set up with online tools and apps, so the entire rental process was really easy and secure. The apartment I leased is beautiful and I look forward to the next year in my new place!

Amanda Fenn

2021

Jeff was able to quickly find a quality renter for my property in a short period of time. He was very professional and knowledgeable.

Man Hoi

2021

This is my first time using a property manager and Jeff has made the experience flawless from the start. He is professional, articulate and trustworthy. Mahalo mahalo mahalo!

Excellent service! Professional work. Timely. Good communication. Highly recommend.

G Lim

2021

I hired Jeff about a month ago to manage my condo in Kailua. He has been extremely responsive ever since. I met him at the property, and we discussed what needed to get done to get the property ready for rent. Jeff followed through on everything he said he would do and got the unit rented within a week with high quality tenants. I couldn't ask for more.

Gina Salehi

Feb 2022

Jeff has been managing our property for over 4 years now and it's been such a great experience. He's a true professional and has always communicated well with us in all matters pertaining to our rental property.

Bill Sanborn

Oct 2021

I’ve been renting from Jeff Minster for about a year now. Communication and rent payment are quick and easy through the resident center app. He has taken care of any issues I’ve had in a professional and timely manner. Highly recommend!

Dustin Lacey

2021

My husband and I have worked with Jeff Minster for the past 3 years. We are thankful to have found him for our agent Jeff is very personable, knowledgeable, and professional. I greatly appreciate his responsiveness to the tenant as well as ourselves.
He is very concientious and caring about the level of service he provides.
All of these attributes compelled me to share with the community that Jeff is an excellent individual to do business and to know. Mahalo nui loa Jeff!!
Aloha, Debbie and Everett Kini

Debbie Kini

2021

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